OAKLAND UNIVERSITY HOUSING

• Create and implement all training for the marketing and communication team in the Department of University Housing including a nine-day training course for the Housing Ambassadors, including materials, icebreakers, and hands-on activities

• Supervise staff of eight Housing Ambassadors, in the summer, to provide tours, attend recruitment events, and represent the department in a positive light

• Co-supervise a staff of Marketing Specialists, in the fall and winter semesters, through project management for over 100 marketing requests from the department using Trello a web-based project management tool

• Represent the Department of University Housing at recruitment events hosted by Undergraduate Admissions, Orientation and New Student programs, and Graduate Study

• Plan and coordinate large-scale events such as Overnight Experience, an event for 300 incoming freshmen and Midnight Breakfast, an end of the year celebration for Residence Hall students

• Introduce and develop four new Undergraduate student employment opportunities as the Undergraduate Marketing Specialists including Graphic Design Specialist, Social Media Specialist, Photography Specialist, and Videography Specialist

• Manage official Facebook, Twitter, and Instagram accounts for University Housing using Hootsuite social media management

• Develop a social media policy to assure all department social media accounts follow guidelines to extend the community into the digital space

• Design marketing materials such as posters, banners, and web graphics for social media using Adobe Photoshop, Adobe Illustrator, and Canva